QALBY BEAUTY SDN BHD
Qalby Beauty is a Malaysian beauty and lifestyle brand focused on bringing together elegance, quality and thoughtful self-care.
Our collection includes beauty and lifestyle products designed for modern consumers, including:
Makeup
Perfume
Supplements and wellness products
Scarves and tudung
Beauty sets and curated collections
We believe beauty is more than appearance. It is also about confidence, self-care, comfort and the way we carry ourselves every day.
We aim to offer carefully selected products with attention to quality, presentation and customer experience.
Our online store provides customers with a convenient shopping experience, from product discovery through secure online payment and delivery.
Our products are designed to support customers in feeling confident and comfortable in their everyday lives.
We aim to provide clear product information and responsive customer support.
Company Name: QALBY BEAUTY SDN BHD
Company Registration No.: 202401006021 (1551871-K)
Business Address:
B-2-2, Landmark Residence 2, Jalan Landmark Residence,
Bandar Sungai Long, 43000 Kajang, Selangor, Malaysia
Website: https://qalbybeauty.com.my/
Email: [email protected]
Phone / WhatsApp: +60122144473
Operating Hours: 10:00 AM – 10:00 PM, Every Day
We are here to assist with your Qalby Beauty orders, products, payments, delivery, returns and general enquiries.
QALBY BEAUTY SDN BHD
B-2-2, Landmark Residence 2, Jalan Landmark Residence,
Bandar Sungai Long, 43000 Kajang, Selangor, Malaysia
Email: [email protected]
Phone / WhatsApp: +60122144473
Operating Hours: 10:00 AM – 10:00 PM, Every Day
When contacting us regarding an order, please provide:
Order number
Name
Email address or phone number
Description of your enquiry
For payment issues, please provide:
Order number
Transaction reference, where available
Date and approximate time of payment
Payment status shown on your account
Please never send your full card number, password, PIN or OTP to Qalby Beauty.
Please refer to our Refund & Return Policy before submitting a claim.
For damaged or incorrect products, please provide photographs and your order number.
Last Updated: 26 September 2026
Qalby Beauty takes reasonable measures to protect our website, customer accounts and transaction-related information.
Customers should ensure that they access Qalby Beauty through our official website:
Online payments may be processed through Curlec/Razorpay Curlec or another authorised payment service provider.
Payment card and other sensitive payment information may be processed directly by the relevant payment provider.
Customers are responsible for keeping their account credentials confidential.
Customers should:
use a strong password;
avoid sharing passwords;
log out from shared devices;
avoid entering credentials on suspicious websites; and
contact Qalby Beauty if they believe their account has been compromised.
Qalby Beauty may monitor transactions for unusual or suspicious activity.
Where a transaction appears potentially fraudulent or unauthorised, we may delay, reject or cancel the transaction while verification is carried out.
Security concerns may be reported to:
Email: [email protected]
Phone / WhatsApp: +60122144473
Last Updated: 26 September 2026
These general Promotion & Campaign Terms apply to promotions, discounts, vouchers, giveaways, referral campaigns, loyalty programmes and other promotional activities conducted by Qalby Beauty.
Individual campaigns may have additional terms.
Eligibility requirements will be stated in the applicable campaign.
Qalby Beauty reserves the right to verify eligibility.
Each campaign is valid only during the period stated in the applicable campaign announcement.
Only products specifically identified as eligible for a promotion will qualify.
Unless otherwise stated:
promotional vouchers cannot be exchanged for cash;
vouchers may not be combined with other promotions;
vouchers may be subject to minimum purchase requirements;
vouchers may have expiry dates; and
individual vouchers may have additional conditions.
Where a promotion includes rewards, points or referral benefits, eligibility and calculation will be determined according to the applicable campaign rules.
Qalby Beauty may reject transactions or rewards associated with fraudulent, duplicate, self-referral or otherwise prohibited activity.
Where a campaign involves a lucky draw, contest or prize mechanism, separate campaign-specific terms will apply.
Those terms will specify the eligibility requirements, qualifying purchases, campaign period, prizes and winner selection procedures where applicable.
Qalby Beauty reserves the right to amend, suspend or terminate a promotion where reasonably necessary, subject to applicable law and the specific campaign terms.
Qalby Beauty may disqualify transactions or participants where there is evidence of manipulation, fraud, abuse or breach of campaign terms.
Email: [email protected]
WhatsApp: +60122144473